Overseas shipping
Shipping Fee
| zone | Shipping address | Order amount | Shipping fee (JPY) | Estimated Delivery Time |
|---|---|---|---|---|
| Zone 1 | China, South Korea, Taiwan | Less than 50,000 JPY | 2000 JPY | 2–7 days |
| 50,000 JPY or more | free | |||
| Zone 2 | Philippines, Vietnam, Saudi Arabia, Singapore, Thailand, United Arab Emirates | Less than 50,000 JPY | 2,500 JPY | |
| 50,000 JPY or more | free | |||
| Zone 3 | Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Canada, United States, Australia | Less than 50,000 JPY | 3,500 JPY | |
| 50,000 JPY or more | free |
*Please note that delivery may be delayed during busy periods such as the New Year holidays.
Shipping method
International shipping isFedExBasically, useEMSWe also sometimes use the following.
About order shipping
After confirming your order, we will ship it within 1-3 business days.Contact FormIf you contact us, we may be able to make changes, but if the preparations have already been completed, we will not be able to make changes.
Returns and Exchanges
Generally, we do not accept returns or exchanges.
Regarding defective products,Contact FormPlease contact us at and we will respond.
However, please note that we cannot accept returns or exchanges even if the product is defective in the following cases:
From the arrival of the product11 days or moreElapsed products
・Tags, accessories, exteriorItems that have been lost or damaged
- Used, or repaired, washed, or dry-cleanedThe product
・The product has become smelly, dirty, or scratched while in the customer's possessionmerchandise
・Products purchased outside our online store
Payment Method
Credit card (Shopify Payments)
One-time payment only.VISA, Mastercard, American Express, JCBis available.
We may contact you if:
・If payment authentication cannot be confirmed with the specified credit card
If there is a problem with your order
PayPal
Cash on Delivery (COD)
Cash on delivery is only available for deliveries within Japan. Although it is selectable on the system, it cannot be used for deliveries overseas.