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Overseas delivery

Shipping Fee

zone Shipping address Order amount Shipping fee (JPY)
Estimated Delivery Time
Zone 1 China, South Korea, Taiwan Less than 50,000 JPY 2000 JPY 2 to 7 days
50,000 JPY or more free
Zone 2 Philippines, Vietnam, Saudi Arabia, Singapore, Thailand, United Arab Emirates Less than 50,000 JPY 2,500 JPY
50,000 JPY or more free
Zone 3 Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Canada, United States, Australia Less than 50,000 JPY 3,500 JPY
50,000 JPY or more free


*Please note that delivery may be delayed during busy periods such as the New Year holidays.

Shipping method

International shipping isFedExis basically used, and in some casesEMSWe also sometimes use the following.

About order shipping

Once your order is confirmed, it will be shipped within 1-3 business days.Inquiry formIf you contact us, we may be able to make changes, but if the preparations are already complete, we will not be able to make changes.

Returns and Exchanges

Generally, we do not accept returns or exchanges.
Regarding defective products,Inquiry formPlease contact us via email and we will respond.

However, please note that we cannot accept returns or exchanges in the following cases, even if the product is defective.

From the time the product arrives11 days or moreElapsed products
・Tags, accessories, exteriorItems that are lost or damaged
- Used, or repaired, washed, or cleanedThe product
・The product has become smelly, dirty, or scratched while in the customer's possession.merchandise
・Products purchased outside our online store

Payment Method

Credit card (Shopify Payments)

One-time payment only.VISA, Mastercard, American Express, JCBis available.
We may contact you if:

・If payment authentication cannot be confirmed with the specified credit card
If there is a problem with your order

PayPal

Cash on Delivery (COD)

Cash on delivery is only available for deliveries within Japan. Although it is selectable on the system, it cannot be used for overseas deliveries.